RAISING THE BAR IN SAFETY
A NEW SOLUTION FOR COURIER/DRIVER SAFETY
STAY AHEAD OF THE RISK™
Courier/delivery services workers accounted for nearly one out of every five fatally injured workers nationally. The rate of occupational injury in the courier/delivery services industry is the highest of any transportation sector segment.
Delivery drivers face a spectrum of hazards including transportation accidents, overexertion, falls, slips, and trips, injury from objects or equipment, and violence by other persons and aggressive animals. Drivers are viewed as soft targets and often transport valuable items, are especially vulnerable to robbery and theft.
Employers have a duty to keep their drivers safe, including compliance with the OSHA duty of care.
AlertGPS offers the most advanced safety solution on the market, tailored to address the unique risks faced by delivery/courier drivers.
Risks and Hazards for Delivery Drivers
Days-away-from-work case incidence rate for delivery services workers is 3.9 times the average private sector rate.
Approximately 9 non-fatal work-related injuries to courier/express delivery services workers per every 100 full time workers.
65,000 workplace injuries resulting in missing at least 1 day of work.
KEY COMPONENTS OF THE ALERTGPS WORKFORCE SAFETY SOLUTION
Easy to Use, Purpose-Built
Safety Wearable Device
Cloud-Based Alerting and
Mass Notification Platform
24/7 Monitoring Center
with Nationwide Dispatch
AlertGPS Active Halo® 4G LTE Capabilities
Our safety wearable is easy to use and has only one button on its face to press to initiate a two-way SOS voice call to our 24/7 monitoring center. The hands-free speakerphone requires no action on the part of the device holder to answer. The employee’s location information is instantly available to our monitoring center, and also visible on the company’s secure dashboard.
The simplicity of the device design recognizes that in stress situations, fine and complex motor skills (such as those required to operate a cell phone) are diminished, along with the ability to multi-task.
Size: slightly larger than a key fob
Attachment options: lanyard and belt clip
Charging cord: chargeable via wall plug and car USB port
Active Halo Device Features
The AlertGPS Platform
- AlertGPS’s Scalable, Redundant Cloud-Based Architecture provides optimum availability while ensuring customer privacy and segregation.
- Multi-Tenant architecture provides each customer their own secure, fully customizable dashboard that’s easy to use and can be accessed via computer, smartphone or tablet.
- Authorized users can actively monitor current & past locations of all workers, graphically displayed on an interactive map. A log of each location is instantly viewable for each worker.
- Robust role-based permission architecture allows customers to (i) create employee groups, (ii) assign specific alerts to managers or carriers within each group, and (iii) view-limit managers to only those employees for whom they are responsible.
- Full Reporting & Analytics capabilities (downloadable in PDF, CSV & Excel)
- The AlertGPS IoT Platform offers customizable Alerting options. Each Alert can be sent in real-time via email/text to an unlimited number of designated recipients (e.g. managers, safety officer, etc.).
AlertGPS Platform Alerting Features
The Monitoring Center
The AlertGPS Monitoring Center is fully redundant, and available 24/7/365. All Monitoring Center agents are trained to handle any type of emergency situation and have the ability to dispatch emergency assistance anywhere nationwide pursuant to an action plan customized to meet the customer’s specific requirements.
If desired, customers can elect to self-monitor their workers and to manage and respond directly to any incidents.
Monitoring Center Features
CUSTOMIZED ACTION PLANS
AlertGPS develops a Customized Action Plan for each customer, specifying how all emergency signals will be handled. Customers have the options to:
Establish a Priority Call List of customer representatives to receive phone calls in the event of an emergency dispatch situation (e.g. the customer’s Safety Officer)
Establish customized safety protocols
Select a default emergency dispatch option
Designate customer representative(s) to receive post-event disposition emails detailing the emergency signal outcome
MONITORING CENTER FEATURE SPOTLIGHT
If a worker feels uneasy for any reason (e.g. unfamiliar neighborhood, dark parking lot), they can press the SOS button and speak with a Monitoring Center agent who will stay on the line until the worker indicates that all is well. The agent is prepared to dispatch help immediately if needed.
If a worker falls, the Active Halo® device will automatically initiate an audible message. If the device-holder does not cancel the alert the device auto-calls our Monitoring Center. The agent will dispatch emergency assistance if help is needed, even if the worker is non-responsive.
The Monitoring Center can call into an Active Halo® device to initiate a 2-way voice conversation with the worker. No action is required by the lone worker to answer the device – the call is automatically connected, and the hands-free speaker is engaged.
Active Halo® 4G Location Reporting Options
Utilizing GPS, Assisted GPS, WiFi and Bluetooth technologies, AlertGPS has location reporting options to fit any enterprise use case. The Active Halo® device transmits data via the 4G LTE cellular network, and supports Wi-Fi and SMS failover for the transmission of data in areas where cellular data signals are insufficient.
New Privacy Options Include:
Device location information is reported continuously on any selected reporting interval (e.g. every 5 minutes).
SCHEDULED PRIVACY MODE
Device location information is provided only during a pre-selected reporting period (e.g. Mon-Fri, 9am-5pm EST).
FULL PRIVACY MODE
Location information is reported only if SOS or Check-In button is pressed, or a fall is detected.
WHEN’S THE RIGHT TIME TO PRESS THE BUTTON?
A delivery driver gets in an accident, slides on an icy road, or becomes lost or stranded. They can press the SOS button and speak with an agent to dispatch police or emergency help that is nearest to them.
If a driver exits the vehicle in an unfamiliar or dangerous neighborhood, or is walking back to their vehicle after dark, they can press the SOS button and speak directly with an agent. The agent will stay on the line until the worker confirms all is well or dispatch help if needed.
A driver trips or falls on the job. The Active Halo® device detects the fall and immediately initiates a call to our 24/7 Monitoring Center. Even if the driver is unresponsive, our trained agents will dispatch emergency assistance.
If you need to reach your personnel during an emergency event (e.g. extreme weather, active shooter, disgruntled employee), you can use the AlertGPS mass notification system to send mass text alerts to your personnel in the field.